1965 Buick Skylark 2-dr Hardtop Coupe on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Buick Envision CUV displays full-frontal nudity

Earlier this month, Shanghai GM gave us a glimpse of the production version of the Buick Envision concept revealed at the Shanghai Motor Show back in 2011. And now it's released the first unveiled shot and initial details of the crossover to slot in the considerable gap between the Encore and Enclave.
The new Envision is set later this year to reach Chinese showrooms, where it will be called the Ang Ke Wei, after which we're expecting it to arrive Stateside. The production-ready Envision is about the size of the Chevrolet Equinox or GMC Terrain, but is differentiated by a more upscale treatment and Buick's signature waterfall grille, flanked by Xenon headlamps and LED running lights and riding on 19-inch wheels.
Power comes from GM's familiar 2.0-liter turbo four with direct injection and stop/start ignition, driving 256 horsepower and 260 pound-feet of torque through a six-speed automatic transmission to all four wheels. That's about all that GM's Chinese operation has announced at this point - it's not even clear what platform the vehicle is on - but you can check out the press release for yourself below.

Small number of 2013 Buick Encore models recalled for loose steering wheel

General Motors has issued a recall and a stop sale for the 2013 Buick Encore due to an issue that could result in the steering wheel falling off on certain models. In a letter to the National Highway Traffic Safety Administration, GM says that 144 Encores equipped with heated steering wheels could have been incorrectly retrofitted due to a parts shortage.
Needless to say, a loose or separated steering wheel would likely cause an accident if it happened while the vehicle was in motion. The recall doesn't go into effect until April 12, but concerned Encore owners can use the official recall notice (attached below) to contact GM.