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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Cadillac's Butler announces surprise departure

The Detroit Free Press is reporting that Cadillac's vice president of global strategic development, Don Butler, has resigned. Butler has held the position since April, after a term as vice president of US marketing for General Motor's luxury brand.
As the report explains, the timing here is pretty unfortunate for Cadillac. Butler is the third high-profile member of Cadillac's brass to depart in recent months, following the firing of US sales boss Chase Hawkins and the pending departure of Susan Docherty. Cadillac spokesman David Caldwell told the Detroit paper, "Bob [Ferguson]," global boss for Cadillac, "and other leaders asked him to stay on. Don's here in the office today - and told our team that his decision is purely on a personal level. After three years of putting everything into Cadillac, he is stepping away for some personal time, and to consider new avenues in his life."
Butler says his decision is part of a decision to "recalibrate, reassess my priorities." Whatever the reason, it's an unpleasant surprise for Cadillac, which has been on a surge in 2013, with 30-percent jump in sales on the heels of the hot-selling ATS.

2014 Cadillac CTS images leak from somewhere

The redesigned 2014 Cadillac CTS will be unveiled this Tuesday on the eve of the New York Auto Show, but as often happens, some images of the car have leaked onto the web a few days early. Previously, the only information we had on the 2014 CTS concerned the all-new twin-turbo V6 engine that will be found underhood, rated at 420 horsepower and 430 pound-feet of torque.
While none show the new car in its entirety, the images do show much of the front end, particularly the headlights that feature vertical bars of LEDs that start down low as foglights and continue up to the top of the front fenders. They're similar to the lighting design first shown on the XTS and ATS, except the lower portions are much taller.
There are also views of the rear end and one of the taillights, as well as an interior shot of the front passenger door. The latter image has us most intrigued, as it shows some very high end materials being used in the new CTS interior. The low-gloss wood trim, in particular, looks very premium.