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Cadillac rushing update for laggy CUE infotainment system

BMW's innovative iDrive was introduced in 2001, and a dozen years later, automakers are still learning hard lessons about what consumers want in their infotainment systems. In response to owner feedback - and a few media drubbings - about the delayed and occasionally fickle responses of its CUE (short for Cadillac User Experience) system, Cadillac has told Wired that it's going to issue an update this year.
Coming for the XTS and ATS, the new software will mean quicker haptic feedback to driver inputs on the touchscreen and the buttons, and snappier responses on screen. Down the road, Cadillac's VP of marketing says that a different mix of screen controls and hard buttons is "something you'll be seeing in the future" - the system is presently a mix of touchscreen-based controls and capacitive-touch switchgear - there are no knobs or physical pushbuttons to speak of, and the omission of both has proven to be a divisive issue among consumers and industry pundits.
Cadillac hasn't provided a date for when the CUE update will be issued, but it has indicated that the service will be performed by dealers, not sent wirelessly.

Cadillac sales chief fired over policy violation

Amidst a good year for Cadillac, which is experiencing higher sales gains than any other US brand this year, the US sales chief has been fired over a policy violation, Automotive News reports.
The sales chief, Chase Hawkins, "has left effective immediately," GM spokesman David Caldwell told Automotive News. Caldwell went on to say that Hawkins' replacement would be chosen soon.
Hawkins became the US sales chief in June 2012, and before that was the regional sales director for Cadillac in the Northeast US, overseeing 168 dealerships.

Cadillac to vie for Secret Service armored car contract, new Beast?

President Obama has used the same armored limo since his inauguration in 2008. Known by many as The Beast, the Presidential Limo was provided by Cadillac and earned its nickname in large part because of its massive size, which isn't surprising considering that its Caddy-shaped bodywork is said to sit atop a heavy-duty truck chassis.
It seems the Secret Service may be in the market for a Beast replacement, having issued a request for proposals for a new armored limo. According to Motor Trend, Obama's backup limo is a leftover from the Bush Administration, so it will be interesting to see if this new machine will serve as a replacement for The Beast or for its backup. The contract is to be awarded by September 29, 2013.
The boys from MT contacted Cadillac, Lincoln and Chrysler, and Chrysler is the only one that would confirm that it is not pursuing the contract. Cadillac may have the inside track, as it has provided Presidential limos since 1993, but Lincoln also has a long and storied history of chauffeuring the President.