2014 Gmc Terrain Sle-1 on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2014 GMC Sierra 4.3L V6 to offer segment-best 305 LB-FT

General Motors has released more information on the 4.3-liter V6 available in the 2014 GMC Sierra. The engine will serve up 285 horsepower and 305 pound-feet of torque, with a six-speed automatic transmission, and giving the V6 Sierra a maximum tow rating of 7,200 pounds in regular cab, short bed four-wheel drive configuration. GM claims that figure is 500 pounds more than the equivalent Ford F-150 equipped with a 3.7-liter V6, and 700 pounds more than the Ram 1500 with its 3.6-liter V6. Buyers can expect to see the 2014 GMC Sierra with the 4.3-liter engine start at $25,085 including destination.
While the engine does deliver more torque than either of its main competitors, it falls short on the horsepower front. The 3.7-liter V6 in the F-150 develops 302 hp while the 3.6-liter V6 in the Ram 1500 yields 305 hp. GM says fuel economy estimates for its newest entry will land later this year. Check out the full press release below for more information.

GM tells NHTSA pickup truck electronic glitch is 'inconsequential'

General Motors has been enduring some serious problems with recalls recently, and it is hoping to avoid launching another major safety campaign. 200,921 2014 Chevrolet Silverado and GMC Sierra pickups are under the microscope due to a rare problem with their instruments, an issue GM calls calls "inconsequential to motor vehicle safety." The Detroit-based automaker believes that the glitch is so minor that it has filed a petition with the National Highway Traffic Safety Administration asking the government safety watchdog for permission to pass on recalling the vehicles.
The fault at issue can occasionally cause the instrument cluster to reset when drivers use the steering wheel controls to browse songs from an external media device connected to the truck's USB ports. If a song's title information exceeds 2,000 bytes, according to The Detroit News, then the instrument panel can reset, which in turn causes the gauges, shift position indicator and cruise control telltale to turn off briefly. When rebooting, other instrument panel lights may briefly illuminate without their functions actually being activated. GM claims that if this does happen, the instrument display lights go out for about 1.5 seconds and the bulb check lasts a further five seconds. However, this snafu has no actual affect on the truck's operation. The glitch is present in trucks built between January 29, 2013, and October 28, 2013.