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2014 Jeep Grand Cherokee

Jeep appears to have nailed it this time. After two decades of assembling its Grand Cherokee sport utility vehicle, the American automaker has finally delivered a world-class off-roader capable of taking on everything in its segment - and more - with a high likelihood of coming out on top.
And if you drove last year's model, it's time to climb behind the wheel again as Jeep has significantly updated the SUV for 2014 with a bold new exterior appearance, an upgraded interior with enhanced electronics and a new transmission that completely transforms the way it drives.
We recently spent a full week with a dark blue 2014 Jeep Grand Cherokee Overland 4x4, a well-optioned model fitted with the standard gasoline-fed V6. While it didn't have the punch of the range-topping V8-powered SRT8, or the fuel-sipping economy of its new EcoDiesel sibling, the high-volume variant left us quite impressed.

2014 Jeep Grand Cherokee Diesel and SRT climb onto stage

This is indeed a case of not knowing how much we wanted something until it arrived. We've been big fans of the Jeep Grand Cherokee ever since the new model arrived a couple of years ago, and while the update you see here might seem just a slight refresh, it's actually much more than that.
For starters, the 2014 Grand Cherokee marks the return of a diesel model here in the States, with Chrysler's new 3.0-liter EcoDiesel V6 under the hood, churning out 240 horsepower and 420 pound-feet of torque, mated to an eight-speed automatic transmission. Of course, all of the Grand Cherokee's usual off-road goodies are on hand, with moderate tweaks to make it an even more capable vehicle when the going gets rough. Both the gasoline-fed 3.6-liter V6 and 5.7-liter V8 get the new eight-speed auto, as well.
The high-performance Grand Cherokee SRT also trudges on into the new model year, with very subtle tweaks found underneath the aggressive, slightly redesigned sheetmetal. The 6.4-liter Hemi V8 also gets eight-speed gearing, which Chrysler says will improve not only 0-60 times, but mid-range performance as well. Bring it on, we say.

What's really going on with the 2014 Jeep Cherokee's transmission issues?

On September 23, Automotive News reported that Chrysler had idled the second shift workers it hired just five weeks prior at its Toledo Assembly Complex to build the 2014 Jeep Cherokee. At the time, Chrysler said it had "built the critical number of vehicles we need to stock dealerships once containment is released" and did not want "to put additional strain on our logistics partners ... upon release." That reasoning was not only unusual, it didn't seem to make sense.
It appears the center of the nine-speed issue is software, not hardware.
That same day, the Detroit News ran a piece claiming workers at the Toledo factory said the halt was due to issues with the Cherokee's transmission. It put the number of already-built Cherokees needing fixes at 1,000 and said that some of the workers not laid off had been instructed "to take the Jeep on long test-drives." That made more sense. Three days later, on September 26, Automotive News reported that the 500 workers laid off had been reinstated, with engineers "speeding repairs on the SUV's powertrain software." The AN piece didn't put a number on how many units are being fixed, but it did say that 12,000 have been built and are awaiting delivery to dealers. The best it could say about when dealers will get them, however, is that "progress on a fix is being made. It's unclear when shipments to dealers will start."