AutoZone / Monkton, Maryland

Rating: ★★

Automobile Parts & Supplies, Battery Supplies, Automobile Accessories

Address: 11805 Reisterstown Rd, Monkton

Postal code: 21136

Phone: (410) 833-5793

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

Automobile Parts & Supplies, Battery Supplies, Automobile Accessories

Open hours:

No info

Reviews:

Sorry, meant to post the previous review about the 21215 location. i have no experience with this location. sorry for the confusion.

mcullen / 4/7/2013

I wish I could give zero stars.

This is singlehandedly the WORST auto parts store I`ve ever been to. I have recieved the wrong part every time I`ve gone in, and waited in long lines to return the wrong parts, only to be treated rudely and told I am wrong and the part fits because the number in their computer system says so. If you can`t spell coil spring, or manage to differentiate between front and rear shocks, you are not qualified to be a "... view moreparts manager" or even have a job. Upon telling the clerk he had given me the rear shocks instead of the front (the third time I had returned this part because it was wrong) I was told I was wrong and to take my money and get out. I tried to prove it by showing them the old shock but they simply didn`t care. I actually put the right ones on hold earlier in the day-I held them in my hands! And they told me I was wrong and it wasn`t their problem. I have wasted one too many days buying and returning parts to these stupid entitled people who think they are right and the customer is an annoyance. This entire branch should be closed if they can`t learn to run it. I will be calling the corporate office and will do my best to see these people fired. But let`s be real, nothing is going to happen. So I warn others right now: DON`T BOTHER GOING HERE. It will only ruin your day or In my case a whole weekend. Go to salvo or advance or pepboys or the dealership but don`t give these clowns one dime of your hard earned money. God knows they aren`t earning it.

mcullen78 / 4/7/2013